Terms of Service

Last updated: July 2, 2026 · Version: 1.0 · Courtesy translation of the German original, which governs in case of conflict.

Section 1 — Scope, provider, definitions

(1) These terms and conditions of use ("Terms") govern the provision and use of the Argo software (a desktop application together with associated server services such as the license and update server, together the "Software") by the provider: Mika Franke, Essener Straße 3, 06846 Dessau-Roßlau, Germany, email: info@agent-argo.com ("Provider", "we").

(2) A "consumer" is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession (Section 13 BGB). A "business user" is a natural or legal person or a partnership with legal capacity that, when entering into the legal transaction, acts in the exercise of its trade, business, or profession (Section 14 BGB). "User" refers to consumers and business users alike.

(3) Deviating, conflicting, or supplementary terms and conditions of the user do not become part of the contract unless we expressly agree to their validity in text form.

Section 2 — Subject matter of the contract

(1) Argo is AI-powered agent software ("CORE AGENT") installed on the user's device that plans and carries out work and development tasks. The scope of functionality depends on the booked edition (Section 4) and the product description in its then-current version at https://www.agent-argo.com.

(2) BYOK model: the Software calls third-party AI models using access credentials the user procures themselves ("Bring Your Own Key") or uses local models. The services of AI model providers are not part of this contract; the user bears their costs (token/usage fees) directly vis-à-vis the respective provider. The Provider owes neither the availability nor specific properties of third-party models.

(3) The Software is provided as standard software. Individual customization, consulting, or any particular outcome of work results is not owed unless expressly agreed.

Section 3 — Contract formation and purchase via Paddle (Merchant of Record)

(1) Paid editions are sold through our distribution partner Paddle (Paddle.com Market Limited, Judd House, 18–29 Mora Street, London EC1V 8BT, United Kingdom, or the Paddle group entity shown during checkout). Paddle acts as Merchant of Record: the purchase/subscription contract for the license is concluded between the user and Paddle, and Paddle's terms apply in addition (available at https://www.paddle.com/legal/checkout-buyer-terms), including the payment, tax, invoicing, and refund arrangements set out there.

(2) These Terms, by contrast, govern the usage relationship between the user and us: the granting of usage rights, the scope of our services, the user's obligations, warranty, and liability.

(3) The prices shown during checkout are final prices including any applicable VAT, which Paddle remits as Merchant of Record.

(4) For the free Free edition, the usage contract is concluded directly between the user and us upon account setup or first use of the Software.

Section 4 — Editions, quotas, pay-as-you-go

(1) The Software is offered in editions with different scopes of functionality, different numbers of seats, and different usage quotas (currently: Free, Solo, Pro, Team, Business, Enterprise). The service description at the time of order is decisive.

(2) Quota ("runs"): a "run" is the planning and associated execution of a task. A run is only counted once execution starts; pure planning without execution, re-planning within an ongoing run, and resuming an interrupted run do not consume additional quota. Unused runs lapse at the end of the respective billing period; they are neither transferable nor payable out.

(3) Pay-as-you-go: once the quota is exhausted, additional credit can be purchased. Credit is bound to the account, non-transferable, and — subject to mandatory statutory rights, in particular the right of withdrawal — not paid out.

(4) Free edition: the Free edition is intended solely for evaluation purposes. It is functionally limited (including a limited number of runs per month, reduced context scope, and no persistent memory storage). There is no entitlement to availability, a particular scope of functionality, or the continued existence of the Free edition; we may change or discontinue it with reasonable notice. Section 10 (Warranty) applies to the Free edition in accordance with Sections 327 et seq. BGB, and Section 11 (Liability) applies correspondingly.

Section 5 — Usage rights (license)

(1) For the duration of the subscription (for the Free edition: for the duration it is provided), the user receives a simple, non-exclusive, non-sublicensable, and — except within team licenses under paragraph 3 — non-transferable right to use the Software on their own devices to the extent corresponding to the booked edition.

(2) It is not permitted to reproduce the Software (beyond installation as intended and one backup copy), modify, reverse-engineer, decompile, or disassemble it, except where mandatory law permits this (Sections 69d, 69e of the German Copyright Act, UrhG); to circumvent license or protection mechanisms (including signed entitlements); or to make the Software accessible to third parties beyond the licensed seats (no hosting for third parties, no service-bureau operation).

(3) For Team, Business, and Enterprise editions, the user's organization may assign the licensed seats to its staff and change that assignment; simultaneous use is limited to the number of licensed seats.

(4) The Software verifies the license via a signed offline entitlement with periodic online confirmation against the license server. Temporary offline use is possible within the technical grace period.

Section 6 — User obligations

(1) The user procures and manages the API keys required for cloud model calls themselves and complies with the contractual and usage terms of the respective AI model provider.

(2) The user shall not use the Software to generate or distribute unlawful content, infringe third-party rights (including copyright, data protection, and trade secret rights), develop malware, or attack third-party systems without authorization.

(3) The user is responsible for the content they submit to the Software for processing (prompts, files, repositories), including the data-protection permissibility of transmitting it to AI model providers of their choice (see Privacy Policy, Section 7).

(4) The user takes reasonable precautions against data loss (regular backups; the Software provides export/backup functions for this purpose) and reviews changes the Software proposes to their own data and systems (e.g. code changes, executed commands) before productive use. The Software provides control mechanisms for this purpose (including approval steps, policies, sandboxing); disabling or relaxing them is at the user's own risk.

(5) Account credentials must be kept confidential. The user shall inform us without delay of any misuse of their account.

Section 7 — Special notices regarding AI-generated results

(1) The Software generates results using generative AI models. Such results are probabilistic: they may be inaccurate, incomplete, outdated, or unsuitable for a specific purpose, even where they appear plausible.

(2) The user must review AI-generated results for accuracy, legal compliance, and suitability before use. The results do not constitute legal, tax, financial, or other professional advice.

(3) Whether and to what extent intellectual property rights arise in AI-generated results, and whether their use infringes third-party rights, depends on the individual case and the applicable law; we give no warranty in this respect. Any restrictions arising from the terms of the model providers chosen by the user remain unaffected.

(4) Paragraphs 1 to 3 describe the agreed characteristics of the Software as an AI system; the statutory warranty rights (Section 10) remain unaffected.

Section 8 — Availability, updates, changes

(1) The desktop Software runs locally on the user's device. For the connected server services (license verification, updates) we aim for high availability; maintenance windows and disruptions outside our control remain reserved. Brief unavailability of the license server does not prevent use within the offline grace period (Section 5(4)).

(2) During the contract term we provide updates required to maintain the conformity of the Software (security and bug-fix updates) and inform the user of these within the Software (Section 327f BGB). If a consumer does not install a provided update within a reasonable period, we are not liable for defects resulting solely from the absence of that update, provided we informed the user about the update and the consequences of not installing it, and the failure to install is not attributable to defective installation instructions on our part.

(3) We reserve the right to make changes to the Software that go beyond what is required to maintain conformity (e.g. new features, adaptation to the state of the art), provided there is good reason for doing so, the user incurs no additional costs, and the user is informed clearly and comprehensibly about the change (Section 327r BGB). If such a change impairs a consumer's access to or usability of the Software more than insignificantly, we will inform them in good time in advance; in that case the consumer has a statutory right of termination under Section 327r(3), (4) BGB.

Section 9 — Term and termination

(1) Subscriptions run for the selected billing period (monthly or annual) and automatically renew for the same period unless terminated before it ends. Subscriptions are cancelled via Paddle's subscription management (link in the Software or in the order confirmation) and take effect at the end of the current billing period.

(2) Both parties' right to terminate for good cause remains unaffected. Good cause exists for us in particular where the user seriously or, despite a warning, repeatedly violates Section 5(2) or Section 6(2).

(3) Once termination takes effect, the usage rights to the paid edition end. The user's locally stored data remains on their device; export/backup functions remain available until then.

Section 10 — Warranty

(1) For consumers, the statutory provisions on contracts for digital products apply (Sections 327 et seq. BGB), including the rights to cure, contract termination, price reduction, and damages, as well as the duty to provide updates (Section 327f BGB).

(2) Vis-à-vis business users, the limitation period for warranty claims is twelve months from provision; this does not apply to claims for damages under Section 11(1) and (2) or in cases of fraudulent concealment of a defect.

(3) In particular, the following do not constitute defects: the factual inaccuracy of individual AI-generated results within the scope of the agreed characteristics (Section 7), impairments due to the unavailability or modification of third-party services (AI model providers), and disruptions caused by an unsuitable system environment, user interference with the Software, or violations of Section 6.

Section 11 — Liability

(1) We are liable without limitation for intent and gross negligence, for damages resulting from injury to life, body, or health, under the German Product Liability Act, and to the extent of any guarantee we have given.

(2) For slightly negligent breach of a material contractual obligation — i.e. an obligation the fulfillment of which makes proper performance of the contract possible in the first place and on whose observance the user may regularly rely (cardinal obligation) — our liability is limited to the typical, foreseeable damage at the time the contract was concluded.

(3) Otherwise, our liability for slight negligence is excluded.

(4) The above limitations also apply for the benefit of our legal representatives and vicarious agents.

(5) Liability for data loss is limited in amount to the effort that would have been required to restore the data had the user carried out proper and regular data backups (Section 6(4)). Paragraph 1 remains unaffected.

Section 12 — Right of withdrawal for consumers

(1) Consumers have a statutory right of withdrawal when purchasing paid editions. Details are set out in the Right of Withdrawal notice (available at https://www.agent-argo.com/refund_policy and during checkout). As the purchase is made through Paddle as Merchant of Record (Section 3), withdrawal must be declared to Paddle; a withdrawal received by us will be forwarded to Paddle without delay. Refunds are processed by Paddle.

(2) We note that the right of withdrawal for contracts for the supply of digital content expires under Section 356(5) BGB once we have begun performance of the contract after the consumer has expressly agreed that performance may begin before the withdrawal period expires, and has confirmed their knowledge that this consent causes the right of withdrawal to expire. This consent is obtained during checkout.

Section 13 — Data protection

Information on the processing of personal data is set out in our Privacy Policy (available at https://www.agent-argo.com/privacy_policy and within the Software).

Section 14 — Changes to these Terms

(1) We may amend these Terms with effect for the future to the extent necessary to adapt to changes in the law or case law, technical developments, or changes to our service offering, and provided the user is not unreasonably disadvantaged as a result. Material changes to our services are governed by Section 8(3).

(2) Changes will be announced to the user at least six weeks before they take effect, in text form (e.g. by email or within the Software). If the user does not object before the change takes effect, it is deemed accepted, provided we pointed out the significance of silence and the right to object in the announcement. If the user objects, the contract continues under the previous Terms; in that case, either party has a right of termination effective at the end of the current billing period. Changes in the user's favor may take effect without advance notice.

Section 15 — Final provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Where the user is a consumer, this choice of law does not affect the protection afforded by mandatory provisions of the law of the state in which they have their habitual residence (Article 6(2) Rome I Regulation).

(2) Where the user is a merchant, a legal entity under public law, or a special public-law fund, the exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Dessau-Roßlau, Germany.

(3) Consumer dispute resolution: we are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the German Consumer Dispute Resolution Act (VSBG).

(4) Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected.